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terms & CONDITIONS

PAYMENT PLANS

Standard Payment plans can be arranged and are generally in the form of 2, 3 and up to 4 months on occasions. Payments are at your discretion if you make your payments weekly, fortnightly or monthly provided the minimum scheduled amount paid per month is paid in full by the scheduled date. All plans can be discussed prior to purchase.

All plans require a minimum 20% non refundable deposit & the remainder in equal payments where possible by the due date. Payment Plans and their amounts may vary depending on individual prices of pythons for sale. If required & requested prior to sale, we can customise payments to suit customer’s requirements. Please discuss this prior to purchasing. We reserve the right to refuse any person requesting Payment Plans.


By agreeing to a Payment Plan you agree to make payments before or on the due date set out in the payment schedule prior to purchase. Any reminder notification for late payment notifications sent out after 24 hours of any due payment & as a reminder notification for late payment, a Finance Charge of 1.5% may be charged to the outstanding amount and will automatically be added to your account. Failure to make payments 7 days past due date or failure to correspond with us within 7 days of payment due date may incur a late payment penalty in the form of Finance Charges of up to 20% of the payment amount or may result in cancellation of the Payment Plan with any monies that have been paid being refunded in full to a nominated account & in compliance with the Refunds section of the Terms & Conditions set out below and less the 10% non-refundable holding deposit & if any administration fees that may have accrued. For further information, contact us through our website.


LICENSING


Troy and Peta WILL NOT handover any reptiles to anybody without a current & valid Wildlife License in the state of which they live & want the animal/s delivered to. If you are in the process of getting your Wildlife License we will ship/deliver/handover the animal/s once the Wildlife License has been provided.


SHIPPING


All shipping is handled through Qantas Freight to all major airports & most other airports that Qantas freight service. Delivery times may vary depending on the time of the year. All orders will have an AWB (Air Way Billing tracking number) which can be traced via the Qantas freight tracking link below:

 http://www.qantas.com.au/qfreight/qfe/home/au/en

Select the 'Tracking' option.

We keep tracking numbers so we are able to follow up your order if you contact us.

Unfortunately, we are governed by Australian Quarantine Law & are unable to Export any Australian Reptile outside of Australia. We are also unable to ship to Western Australia due to their states regulatory departments. Tasmania only allows certain species to enter their state, it is up to the customer to be aware of the species that are allowed. We are able to & will ship to all other states of Australia, ACT, QLD, NT & SA. Sydney is generally 'pickup' but in some circumstances freight may be arranged via Qantas Freight or pet/animal courier at your expense.
Delivery charges are calculated & paid through our shopping cart during the checkout process. Pricing is calculated in conjunction with Qantas Freight container size for a 15 x 15 x 30cm <5kg at a cost of $100 to Capital Cities & $110 for Regional areas inclusive of packaging. If you have your own Qantas freight account &/or wish to pay for your own freight there is a $30 packaging charge that will still apply.


IMPORT/EXPORT PERMITS


What we require from you: On checkout you will be required to add your Wildlife details if not already supplied. If you are applying for it at time of purchase, please advise in the “Wildlife License information” section if not already supplied. We use your information for sole purpose of lodging with NSW Government. If export/importing, we require you to forward your Import number/Movement Advice Number to us at the earliest convenient time to Bromies_pythons@hotmail.com


RETURNS POLICY (if applicable)


Our returns policy lasts until 48 hours after delivery & visual inspection of your python. If, for some reason, there is an issue with your animal, you will need to contact us as soon as you receive your python/s. Unfortunately, we won’t offer you a refund or exchange after this period.
Customer is responsible for any freighting costs in returning items. To be eligible for a return, the python must be in good health & in the same condition that you received it. To complete your return, we require a copy of your original receipt/invoice and photographic proof of the animal. We do not refund products if you change your mind.


REFUNDS (if applicable)


Once your returned animal is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. If we have no contact at receival, then we will deem everything is in good order and you are happy with the wellbeing of the animal.

EXCHANGES (if applicable) 

 

We do not exchange pythons wrongly ordered. If an exchange is required, please email bromies_pythons@hotmail.com your enquiry/concern. If a return is required, you should either deliver in person or return via Qantas Freight Services at an arranged time suitable for both parties. You will be responsible for paying for your own shipping costs for returning any python. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on shipping schedule, it may take 2 weeks for your exchanged python to reach you once booking and next delivery date.

If you are shipping an item, you will need to supply bromies_pythons@hotmail.com with the AWB tracking number supplied by Qantas Freight.

 

ILLNESS OR DEATH (if applicable):

 

We guarantee our animals to be well established feeders & in good physical health. On an occasion that something may go wrong, we need to established what may have happened. If applicable on illness or death, we will require to be contacted/notified at the earliest possible time on discovery of any concern with the python/s. This means as soon as you receive the python/s, an inspection of said python/s must be carried out, we require to be contacted at this point. Proof of purchase/invoice and a full veterinary report from a vet with experience in reptiles of either your choosing, or we can organise an appointment for you. We will require said report to be sent to either us via email or our Vet for further consultation/opinion. Vet details will be provided on request. In the case we are at fault, we will refund all expenses of the purchase which consist of the freight costs as well as Veterinary costs. Please refer to “Refunds” section above. If it is at no fault of Troy and Peta we will not be held responsible for any costs incurred nor will any refunds be applicable. However, if we deem it reasonable we may offer a compromise.

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terms OF SERVICE

This website is operated by Bromies Pythons.

Throughout the site, the terms “we”, “us” and “our” refer to Bromies Pythons. Bromies Pythons offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

 

SECTION 1 - ONLINE STORE TERMS

 

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).You must not transmit any worms or viruses or any code of a destructive nature.A breach or violation of any of the Terms will result in an immediate termination of your Services.

 

SECTION 2 - GENERAL CONDITIONS

 

We reserve the right to refuse service to anyone for any reason at any time.You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

 

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

 

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

 

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

 

Prices for our products are subject to change without notice.We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

 

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

 

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate.We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

 

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

 

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. 

For more detail, Contact Us for details of our Returns Policy.

 

SECTION 7 - OPTIONAL TOOLS

 

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

 

SECTION 8 - THIRD-PARTY LINKS

 

Certain content, products and services available via our Service may include materials from third-parties.Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

 

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

 

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

 

SECTION 10 - PERSONAL INFORMATION

 

Your submission of personal information when items are purchased is governed by our Privacy Policy. To view our Privacy Policy please click here.

 

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

 

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

 

SECTION 12 - PROHIBITED USES

 

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

 

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

 

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchant ability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.In no case shall Bromies Pythons, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

 

SECTION 14 - INDEMNIFICATION

 

You agree to indemnify, defend and hold harmless Bromies Pythons and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

 

SECTION 15 - SEVERABILITY

 

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

 

SECTION 16 - TERMINATION

 

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.If in our sole judgement you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

 

SECTION 17 - ENTIRE AGREEMENT

 

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

 

SECTION 18 - GOVERNING LAW

 

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by, and construed in accordance with the laws of Australia.

 

SECTION 19 - CHANGES TO TERMS OF SERVICE

 

You can review the most current version of the Terms of Service at any time at this page.We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

 

SECTION 20 - CONTACT INFORMATION

 

Questions about the Terms of Service should be sent to us at bromies_pythons@hotmail.com.